Last updated: [06/22/2025]

This document explains how AETHELAB STUD LLC collects, uses and protects your personal data when you browse the alcethelabel.com website or make a purchase.

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1. Identity of the data controller

The alcethelabel.com website is published by:
AETHELAB STUD LLC
LLC registered in the State of Delaware, United States
Contact email: support@alcethelabel.com

In accordance with the General Data Protection Regulation (GDPR) , AETHELAB STUD LLC is responsible for the processing of data collected via this site.

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2. Data collected

We collect the following information when you browse our site or place an order:

• Name, first name

• E-mail address

• Shipping and billing address

• Phone number (if provided)

• Payment information (managed via Shopify Payments, Klarna, etc.)

• IP address, browsing data, device type, cookies

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3. Purposes of processing

This data is used for:

• Manage and ship your orders

• Contact you if necessary

• Improve our site and your user experience

• Send you promotional emails (if you have consented)

• Comply with our legal and tax obligations

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4. Retention period

The data is stored:

• 3 years from last contact for marketing purposes

• 6 years for accounting documents (invoices, etc.)

• Cookies: up to 13 months maximum

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5. Sharing of data

Your data is shared only with the following providers:

• Shopify (hosting and order management)

• Klarna / Shopify Payments / Stripe (secure payments)

• Delivery services (e.g. DHL, Colissimo)

No data is sold or rented to third parties.

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6. Cookies

The site uses cookies necessary for its proper functioning, as well as analytical cookies (Google Analytics) or advertising cookies (Meta, etc.).
You can manage your preferences via the consent banner.

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7. Your rights

In accordance with the "Informatique et Libertés" law and the GDPR, you have:

• Right of access

• Right of rectification

• Right to object

• Right to erasure

• Right to portability

• Right to restriction of processing

To exercise these rights, contact us at: support@alcethelabel.com
You will receive a response within 30 days.

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8. Transfers outside the EU

Although our company is American, all data is processed through Shopify and its GDPR compliant partners.
Any transfers are governed by standard contractual clauses approved by the European Commission .

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9. Security

We implement technical (encryption, firewalls, etc.) and organizational measures to protect your data against unauthorized access.

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10. Modifications

We reserve the right to modify this policy at any time. The current version is always available on this page.

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