Last updated: [06/26/2025]

These Terms of Service govern the use of the website www.alcethelabel.com (the "Site") operated by AETHELAB STUD LLC , a company registered in Delaware, USA.

By accessing our site or making a purchase, you agree to these terms.

1. General information

Company name: AETHELAB STUD LLC
Email : support@alcethelabel.com
Host: Shopify Inc.
E-commerce platform used: Shopify

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2. Access to the site

The site is accessible 24/7, except for interruptions for maintenance or force majeure. ALCÉ cannot be held responsible for temporary unavailability.

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3. Products

The products offered for sale are described with the greatest possible precision.
Visuals, descriptions and prices are subject to change without notice.
Products are offered while stocks last.

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4. Orders

Any order placed on the site implies acceptance of these conditions.
ALCÉ reserves the right to refuse or cancel any order in the event of a prior dispute or suspected fraudulent activity.

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5. Price & Payment

Prices are shown in euros (€), all taxes included.
Payment is secured via Shopify Payments, Klarna, or other authorized partners.

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6. Delivery

Orders are shipped from our warehouse in Guangzhou, China via YunExpress .
Delivery times vary depending on the destination (see [Delivery Policy]).

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7. Return & Refund

You have a 14-day right of return, except for sale products, which are neither returned nor exchanged except in the event of a manufacturing defect covered by our 1-year warranty (see [Return Policy]).

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8. Intellectual Property

All elements of the site (texts, images, videos, logos, brands) are the exclusive property of ALCÉ .
Any reproduction or use without written permission is strictly prohibited.

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9. Personal data

Personal data is processed in accordance with our [Privacy Policy], in compliance with the GDPR.

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10. Limitation of liability

ALCÉ cannot be held responsible for incorrect use of products, shipping delays caused by carriers or customs, or interruptions in access to the site.

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11. Applicable law

These Conditions are governed by French and European law, except for contrary provisions imposed by the consumer's local law.